Coronavirus Update: MORE INFORMATION

A NOTICE TO OUR PATIENTS

Accu Copy of Greenville, Inc. (“Accu Copy”), one of our vendors, is a printing company which sends out billing statements and letters, among other services. This notice is to inform you that Accu Copy notified us of a recent incident which may have involved our personal information.

On approximately May 15, 2020, Accu Copy confirmed that a server containing some Physicians East patient data was impacted by a security event that began April 1, 2020 and was detected by Accu Copy on approximately April 10, 2020. On June 26, 2020, after extensive review, it was definitively determined the impacted Accu Copy servers may have contained letters sent to Physicians East patients which (depending upon the letter type) might have referenced patient names, dates of service, limited treatment information, physician names, and information related to the amounts charged for services. Fortunately, information regarding patient medical records, Social Security numbers, insurance policy numbers, credit card numbers, and other sensitive financial information were not impacted.

Accu Copy has taken this matter very seriously and has assured Physicians East that it has taken extensive steps to prevent additional incidents. This includes changing all user and administrator passwords and contracting with a cybersecurity firm to assist with an investigation. Accu Copy recommends that individuals remain vigilant and monitor account statements and credit reports carefully and report discrepancies to law enforcement.

Accu Copy is sending affected individuals a notification letter to the last known address. If any individuals have questions, please call toll-free 1-888-259-9992, Monday through Friday, between 9:00 a.m. and 9:00 p.m. Eastern Time.

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Welcome to Better Health Care at Physicians East

Physicians East is eastern North Carolina's premier multi-specialty practice. Since 1965, we've dedicated ourselves to providing our unique brand of patient-centered care. Initially, the practice began from a single primary care location in Greenville, NC. As the region has expanded, so has the need for specialized care. Since our humble beginnings, Physicians East has grown to include nearly 100 providers practicing in 15 unique specialty services and working at 12 locations throughout eastern North Carolina. Our primary care locations in Greenville, Winterville, Kinston, Farmville, Grifton and Beulaville were recently recognized as a leading provider of patient-centered care by the National Committee for Quality Assurance. The designation recognizes our commitment to providing you with the coordinated care you deserve, and an individualized treatment plan that's tailored to meet your needs.